Last update: 05/22/2018 - 00:06:05 (GMT)

Customer Service: +44 20 3769 9827 | +1 (786) 837-9077


Frequently Asked Questions

  • The bikini doesn't suit me, is it possible to change the size or the model?
  • Of course, you have 100 days to exchange your product, for more information please read the page "Changing size"
  • Is it possible to buy the top with a different size from the bottom part?
  • Yes it is possible; you can buy the tops in Bikinis Tops category and the bottom part on Bikinis Bottoms category.
  • But I wanted a specific model that is not in the category of Bikini Bottoms or Bikini Tops.
  • Only the models that are in the categories Bikini Bottoms and/or Bikini Tops can be sold separately.
  • The color that I see on the site it’s a bit different from the purchased product, what I can do?
  • The photos have been shot in Studio and digitally treated, so that color is not always 100% identical to real. But if you wish you always can change it, for more information please read the "Returns" page
  • Can you deliver into my country? and how long it will take?
  • Yes, we send worldwide and the delivery time will depend of your shipping choice. Please read the page "Delivery times" for more information about how long it will take to receive your product.
  • How can I track my order?
  • The tracking number will be sent by email. Also will be placed on your account area, if you have already created an account.
  • I have a credit card but I don't have a PayPal account. What can I do?
  • PayPal also offers you payments without having an PayPal account and very securely accepts Mastercard, Visa, Maestro, Visa electron, debit Visa, American Express and Discover.
  • What information I will see listed on my credit card statement?
  • If the transaction will be made with credit card through PayPal, will show up "PAYPAL * ELITEBIKINI".
  • If still you have doubts or need any other information...
  • We have available our phone lines, online support, contacts by email or by form available here.